tom woods drive shafts (excellent customer service) - Jeep Forum - Forums and Owners Club
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  #1  
Old 05-21-2012, 07:55 PM
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Thumbs up tom woods drive shafts (excellent customer service)

I purchased a CV drive shaft from rough country in a SYE and CV drive shaft combo. I called up tom woods drive shafts today to ask about a u-joint failure I had (even though I already new it was my fault for not greasing and fine tuning the pinion angle on the rear diff). I have had trouble finding the correct 1310 ujoints with the grease zerts on the caps. I asked them how much they were and immediately got this response. We will only charge you for parts if you want to send it in, have it tested and rebalanced. We discussed what the price limit would be for repairs. I am going to buy two new u-joints, a new cv joint, They are going to test re balance and send it back with no shipping charges.

I'm glad very happy with the service and there standing by there product, even if I was the cause of the damage.

http://www.4xshaft.com/
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Old 05-22-2012, 06:10 AM
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Tom Woods is the best. They give our club a discount on his drive shafts. Should have let me know I could have possibly send you my discount certificate.
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Old 05-22-2012, 07:31 PM
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I got a pretty good deal when I bought the packaged drive shaft and SYE. The drive line was 199 bucks. If I destroy this one I will definately be giving you a ring. Thanks for the offer. Just curious how much is the discount current prices are 299 on average.
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